I set up an appointment on yelp around 11:30 PM for the following day and she replied to all my messages in less than 5 minutes even though it was during the middle of the night. Juli is a very kind, responsive lady and she was very attentive to any concerns or requests you may have about how you want your eyebrows to turn out. Just be aware that if you’re paying with credit card there is a $10 minimum, but that wasn’t a problem for me because I came in with a friend. I would definitely recommend!